• You have 14 days from the date you received your item to notify us that you wish to return it.

• Once you have notified us, you have an additional 14 days to send the item back.

2. Return Conditions

• To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.

• The item must be in its original packaging with all tags still attached.

3. How to Initiate a Return

• To start a return, please contact our customer service team at [INSIRA SEU E-MAIL DE SUPORTE AQUI] with your order number and the reason for the return.

• We will provide you with the return shipping address and instructions. Please note that customers are responsible for covering the return shipping costs, unless the item arrived damaged or faulty.

4. Refunds

• Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

5. Damaged or Faulty Items

• If your item arrives damaged or defective, please contact us immediately so we can evaluate the issue and make it right with a replacement or a full refund.